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Region Norrbotten took help from Platform24 to create an integrated digital entrance to healthcare. The solution is called Digital and involves a smoother patient journey, appreciated by both patients and staff.
Västernorrland region enlisted the help of Platform24 to provide its residents with a central digital front door to health care as a complement to contact via telephone alone. In connection with that, HC Centrum in Sundsvall has had the opportunity to offer over 13,000 registered patients a digital entrance directly to the healthcare center.
To save both patients’ and doctors’ time, Capio implemented a digital entrance for patient questions, consultations, and post-surgery video calls. Positive effects are already noted. Patients appreciate saving time traveling, and doctors express feeling less time-pressured, knowing their patient meetings are always conducted within the booked time slot.
Integrated Care Systems. We enable multiple levels of care on cross-system digi-physical workflows and multiple access points.
First-line and general practioner services. Our platform facilitates easy access and increased virtual care efficiency for clinicians.
Individual clinics or whole chains providing specialized care. We offer superior patient journeys and automated workflows.
Larger facilities with multiple departments. Our digital front door gives patients access to multiple specialist departments and virtual care offerings.
Payers and insurers. Our platform supports payers who want to deliver an attractive, accessible patient front door as well as multiple virtual care options to customers.
Pharma companies. This white-label solution helps build attractive digital health offerings for a wide variety of therapeutic areas.