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Customer stories
with Platform24

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Region Norrbotten took help from Platform24 to create an integrated digital entrance to healthcare. The solution is called Digital and involves a smoother patient journey, appreciated by both patients and staff.

 

  • Regional health system
  • Digital Front Door
  • Care in rural areas

Västernorrland region enlisted the help of Platform24 to provide its residents with a central digital front door to health care as a complement to contact via telephone alone. In connection with that, HC Centrum in Sundsvall has had the opportunity to offer over 13,000 registered patients a digital entrance directly to the healthcare center.

  • Digital entrance
  • More efficient workflow
  • Regional healthcare system

To save both patients’ and doctors’ time, Capio implemented a digital entrance for patient questions, consultations, and post-surgery video calls. Positive effects are already noted. Patients appreciate saving time traveling, and doctors express feeling less time-pressured, knowing their patient meetings are always conducted within the booked time slot.

  • Flexible consultation process
  • Efficiency for doctors
  • Digital Entrance

Folktandvården, public dental care, in Luleå embarked on a journey to enhance patient reception and accessibility.

  • Prioritise urgent cases efficiently
  • Improved the patient care approach
  • Provide immediate feedback and further assistance

Chosen by 50+ customers

During this period, we had more options available. We helped more people without having to increase staff while maintaining a nice working environment, with terrific patient contact

Pia Näsvall
Chief Physician at Region Norrbotten

Which one are you?

Discover how we can be your companion on the journey to digital care.

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Nurse efficiency in digital consultations vs. physical ones

up to 25%

Of the patients receive help without manual handling