All care in one place
Create cohesive patient journeys from first contact to follow-up and long-term treatment. In Platform24, everything happens in one and the same interface. Let us show you how it works.
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Acute care
Digital triage automates prioritisation and guides the patient to a relevant care level. This contributes to increased accessibility, reduced pressure on the phone exchange, and creates the conditions for urgent cases to be prioritised.
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Chronic health
Digital care plans and remote monitoring make it possible to follow the patient’s values over time. This creates the conditions for cohesive care between physical appointments and can replace routine check-ups.
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Episodic needs
Digital anamnesis and checklists ahead of planned procedures contribute to reduced administration and lower the risk of cancelled appointments. Information is available before the appointment begins, care staff can more easily verify the information, and the patient is given the conditions to be better prepared.
We are part of the healthcare ecosystem
Our platform connects seamlessly to existing medical record systems, booking systems, and login services. This means data flows smoothly and securely, without duplicate work for staff.
“Regular follow-ups show that 95% of patients are positive about the technology and find the app easy to use, a result we are very pleased with.”
“We needed to adapt — not by working faster, but by working smarter. Digitalization never became a project or a tool for us, but a natural and organic transition to something better in order to fulfill our care mission. Thanks to this, productivity per physician has now increased by 45 percent.”
“With this platform, we are preparing for a future in which wait times will inevitably increase without innovation”
“The tool is simple and self-explanatory. The chat feature gives us flexibility and allows us to handle several matters at once.”
“We found that these particular visits could be carried out just as well digitally. Patients avoid having to travel, parents can join from work, and we free up treatment rooms for other patients.”
“It becomes calmer, more predictable, and patients are better prepared. I share X-rays and photos, point and explain, and send everything in writing afterwards. On top of that, there are more often two parents present, since they can join without leaving work.”
“This contributes to a more accessible and resource-efficient way of working, where many issues can be resolved remotely.”
“With Platform24, we can triage customers digitally and integrate their care journey into our ecosystem – which both improves the patient experience and optimises our resources.”
“The biggest benefit is how the triage sorts which patients we should prioritize. Now we can quickly identify which ones have more serious conditions and take care of them first.”
“When cases can be technically routed correctly from the start, healthcare staff get to work at the top of their competence — focusing on assessment and advice rather than administration. At the same time, patients receive safer and more accessible care.”
“An app like this is the future; paper is so 10 years ago — we needed to do something about that.”
‘The time spent on physical visits has been roughly halved compared to before. We have been able to increase the number of visits from around 1,400 to over 2,000 per year, while the total visit time has decreased.’