Proven modules for healthcare
We connect acute, planned and chronic flows in the same platform. Automation of data collection, triage, and administration relieves staff and creates the right conditions for patients to be guided in a relevant way from the start.
Whether the need is self-care, digital consultation or a physical visit, we make sure that resources are used wisely, increasing the capacity to help more people.
Digital Intake & Triage
Automated medical history collection and triage that guides the patient to the appropriate level of care and professional, with minimized manual processing
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Digital Clinic
Powerful tools for chat and video enable flexible communication with patients and efficient collaboration with colleagues. Built-in AI support simplifies administrative tasks.
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Care Plans
Monitoring and structured care processes that guide the patient and healthcare professionals throughout the entire healthcare journey.
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Front Door
A single point of entry where the patient accesses all their healthcare services with one login.
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Connect
Integrations connect the patient journey with your electronic health record (EHR) systems and support the secure handling of patient data very step of the way.
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Insights
Data-driven monitoring and interactive reports that provide a deeper understanding of the organization's needs and performance.
Front Door
A single entry point to healthcare
Build a digital healthcare reception that looks and feels like your own. You get a customisable app where patients access care, insurance and prescriptions all in one place. A flexible solution that lets you maintain your identity fully, while we handle the technology in the background.
Digital Intake & Triage
The right level of care, straight away
Let patients book appointments and submit information on their own. With automated triage, patients are directed to the appropriate level of care without any manual steps. This creates conditions for reduced unnecessary load, shorter waiting times and more effective use of resources.
For the patient, it means a smoother experience, with the possibility of getting help faster — without having to sit in a phone queue.
Digital Clinic
Efficient care consultations via chat and video
Relieve the phone queue with a structured, digital reception. Our chat and video tools make it easy to handle multiple cases simultaneously and collaborate with colleagues.
For staff, it also means a more flexible working environment where tasks can be carried out efficiently even remotely.
For patients, it is reassuring not to have to keep to fixed times. They can send a question or an image when it suits them, and healthcare staff respond when they have time. This creates a closer contact that is especially valuable in situations such as pregnancy, mental health issues and other chronic somatic conditions.
With AI-based support for transcription and automatically generated draft notes that are transferred to the medical record system via integration, healthcare staff can reduce administration and focus more on the patient encounter.
Care Plans
Follow-up and structured care over time
With MDR-certified care plans, you can work in a structured way with both follow-up and planned care processes. Automated steps and follow-ups guide patients and healthcare staff through the course of treatment. You can use ready-made templates or create your own flows that help ensure interventions happen at the right time.
For the patient, it means a clear plan and continuity. Ongoing self-reporting increases involvement and reduces the need for visits without affecting the patient’s sense of security.
Insights
Data-driven insights for healthcare
Monitor operational results with reports and graphs. Insights visualises everything from patient flows and triage outcomes to waiting times and patient satisfaction. The information provides a clear picture of where in the care pathway patients may need support and how care can be developed based on actual needs.
Analysis of staffing levels in relation to patient inflow supports resource planning based on data. With ready-made reports, you can evaluate and develop your digital care from day one.
Resources that go further
Healthcare’s greatest challenge is making time and resources stretch far enough. By automating flows and reducing administration, better conditions are created for using capacity more effectively.
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More equitable care
Automatic prioritisation helps patients with greater needs get help sooner.
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Fewer missed appointments
Easy rebooking and smart reminders make it easier for patients to attend their booked appointments.
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Greater medical safety
Structured data collection and medical protocols provide a more thorough basis for decision-making and help reduce the risk of misassessment.
We are part of the healthcare ecosystem
Our platform connects seamlessly to existing medical record systems, booking systems and login services. This means data flows smoothly and securely, without duplication of work for staff.
Questions and answers
Here you will find answers to what many people wonder about
Yes, we integrate seamlessly with major medical record systems such as Cambio Cosmic, Oracle Cerner and services such as 1177. Our solution supports a secure information flow so that you can reduce duplication and manual handling.
Yes, with our solution it is your logo, your colours and your identity that the patient encounters. We handle the technology in the background, but it is your organisation that takes centre stage.
Our triage solution is built on established medical protocols and is clinically validated. With over 10 million completed triages, we have extensive experience of use in healthcare.
The triage outcome provides structured decision support that guides the patient to the right level of care, whether that means self-care, digital contact or a physical visit.
No, our solution is modular. You can choose to start with certain features and then scale up with more modules as your organisation grows.
Yes, with the Care Plans module you can monitor patients in a home environment via digital care plans. You can use ready-made templates or create your own flows to track values and act on deviations.
Asynchronous communication is a secure chat where the dialogue is kept alive over time. It is a messaging channel similar to email but taking place in a clinically secure environment. Staff can respond when it suits them during the working day, creating better focus and less stress. At the same time, the patient knows their matter is being taken care of — without having to chase a response or start over.
Yes, we support three-way calls where, for example, a GP at a healthcare centre can be in a meeting with both the patient and an orthopaedic specialist at a hospital simultaneously. This facilitates coordination between primary and specialist care.
Information about protected identity and patient relationships is retrieved automatically via integrations. This contributes to patient safety and reduces the risk of mishandling.
Yes, through the Pathways module you can digitalise the process before and after a procedure. By giving patients automatic reminders, information and checklists to follow, it can increase patient knowledge and thereby help reduce the number of cancelled operations.
Yes, there is support for video-based group calls. One example of how this is used today is physiotherapists leading remote exercise sessions for multiple patients simultaneously.