Hospitals
Hospitals serve as the cornerstone of healthcare delivery, providing a wide array of medical services and critical care to individuals in need. Hospitals play an important role in offering comprehensive healthcare solutions, ranging from emergency treatments to specialised procedures. They ensure round-the-clock access to quality care.
Challenge
The way care is structured varies to a large extent across different countries and healthcare systems. However, there are still some common themes that large hospitals and hospital chains encounter in their operations.
Managing high patient volumes
A high influx of patients is leading to overcrowding and increased pressure on resources. This can result in long waiting times, compromised patient care, and challenges in maintaining optimal patient flow.
Patient care continuity
Hospitals face challenges in ensuring a seamless continuum of care post-discharge, particularly during outpatient follow-ups, causing gaps in patient monitoring and potential readmission risks.
Resource allocation
Ensuring adequate staffing levels, optimising utilisation of equipment, and managing bed availability are constant challenges that impact patient care, operational efficiency and cost-effectiveness.
Integrating complex healthcare systems
Large hospitals and hospital chains typically encompass multiple departments, specialties, and healthcare systems, in which there need to be a seamless integration among different systems, electronic health records, and medical devices.
Maintaining quality and patient safety
Hospitals must consistently maintain high standards of quality and patient safety. This involves medication administration, surgical procedures and patient monitoring, where compliance must be ensured.
Adopting and leveraging digital health technologies
Large hospitals face challenges in adopting and integrating digital health technologies. Incorporating electronic health records, telemedicine, remote monitoring, and data analytics requires significant investments and careful planning to ensure seamless integration and maximise the benefits of technology.
Platform24 Solutions
for Hospitals
With Platform24, hospitals can address these challenges head-on, transforming healthcare delivery and enhancing patient engagement.
Managing high patient volumes
Our Front door solution enables easy access to outpatient care services. By streamlining the appointment scheduling process and offering convenient online access, hospitals can efficiently manage high patient volumes, reduce waiting times and create better patient flows.
Patient care continuity
Our Remote Patient Monitoring solution enables hospitals to bridge the care continuum gap by remotely monitoring patients post-discharge or during outpatient care. Continuous monitoring of vital signs, medication adherence, and symptoms allows hospitals to intervene early, reduce readmission rates and ensure consistent care delivery beyond the hospital premises.
Ensuring efficient resource allocation
Platform24’s self-service and triage capabilities automate processes, such as administrative tasks, which optimises resource allocation. That, together with our Remote Patient Monitoring and Pathways solutions, will help streamline the patients care processes, allowing the practitioners to focus on their patients.
Integrating complex healthcare systems
Our solution facilitates seamless integration and interoperability among different healthcare systems. By integrating electronic health records, appointment management systems, and other relevant platforms, healthcare providers can improve communication and enhance care coordination across departments and specialties.
Maintaining quality and patient safety
We enable hospitals to enhance quality and patient safety measures. By implementing features such as Pathways and Remote Patient Monitoring, hospitals can improve compliance with regulatory requirements, reduce adverse events, and continually improve patient outcomes.
Adopting and leveraging digital health technologies
The Platform24 suite includes multiple features, such as chat and video consultation as well as remote patient monitoring, enabling hospitals to improve access to healthcare and streamline processes. All in one solution.
Optimised resource allocation and enhanced hospital operations
By transitioning to Platform24’s patient engagement and virtual care solution, large hospitals and hospital chains can achieve significant value.
