Front Door
Your digital patient entrance

Front Door is patients’ digital way into care. Here, communication, history, and a CE-marked triage function are gathered in a digital care flow fully adapted to your profile. This helps patients find their way and gives staff the conditions to focus on patient-facing work.

A personal path to relevant care

Give patients a simple and cohesive start to their care journey in a customized patient entrance with a clear overview.

  • Simple entry points to care

    Create a single entry point to your services and clinics. Clear paths for contact and cases contribute to increased accessibility for the patient. The system creates the conditions for an effective workflow aimed at guiding the patient to the right level of care. This can contribute to reduced administration for staff.

  • Overview for the patient

    Give patients control and an overview of their health through a personal portal. Here they can manage their cases, follow their health progress, and see their bookings in one place. A cohesive view with messages, history, and CE-marked care plans contributes to the patient becoming more involved in their own care.

  • Customized content and experience

    Customize the patient’s experience regardless of whether they use the web or an app. You can control the content so that each individual is met with the services and information that is most relevant to them. This contributes to a more personal start to the care journey.

Seamless embedding with Connect

With Front Door Connect, you embed the platform’s features directly into your existing apps. You have full freedom to design the patient’s home screen and interface according to your own preferences and visual identity. This contributes to a unified experience where the patient can seek care or manage cases in one and the same environment.

Your organization as the sender

Front Door is a white-label product that reflects your organization. You customize colors, logos, and tone of voice so that patients always feel at home. This contributes to a more unified experience regardless of whether the encounter takes place on mobile or on the web.

Information that makes a difference

In Front Door, you have control over what content the patient encounters on the home screen. You can configure the information based on factors such as age, sex, or practice registration to prioritize the services that are most relevant. This means you can highlight preventive measures such as mammograms or prostate screening for certain target groups, while a patient with a chronic condition sees shortcuts directly to their ongoing care. Relevant content can help guide the patient to the right level of care.

“An app like this is the future; paper is so 10 years ago — we needed to do something about that.”

Floris De Vos Vascular Surgeon

Questions and answers

Here you’ll find answers to what many people wonder about

Yes. Front Door is a white-label product. This means you can adapt colors, logos, and tone of voice to your organization.

Yes, this is made possible with Front Door Connect. The features are integrated directly into your own systems so that patients can use your existing apps. This contributes to a cohesive care experience.

You control what is shown on the home screen yourself. This way, the patient receives information based on, for example, age, sex, or which practice they’re registered at. This helps ensure the content always feels relevant.

We are responsible for ensuring the patient app complies with current accessibility standards. This is a central part of our offering to create the conditions for more equitable care.