From physical first
to digital first
– at scale

“VGR and Platform24 have continuously worked closely together with great commitment from both parties. Clinical expertise has been woven together with knowledge of software development to create a solution that is suitable for self-monitoring in different patient groups. We are already seeing clear results, and that self-monitoring creates significant value for both our patients and healthcare professionals by simplifying things for the patient, freeing up time and enabling more proactive care.”

The collaboration with Platform24 on self-monitoring solutions for different patient groups has been characterised by a high level of commitment and integrated clinical and technical knowledge. Self-monitoring creates great value for patients and healthcare professionals by simplifying, freeing up time and enabling more proactive care.

I am very grateful that we were able to get a high-quality service in place so quickly. For people to get the right information and help, as well as being able to meet us online instead of physically, is super important right now.

This service really came at just the right time. When comparing ourselves to other regions, they had a much tougher time managing their telephone queues. With the two entry points of this platform, we have been able to maintain good accessibility despite increased workload.

Digital consultations are a true complement to today’s healthcare services, and a critical solution for meeting future healthcare needs. We are excited about our current collaboration in creating a seamless online flow for triage, chat, video, lab and questionnaire services for both first-line, second-line and chronic care, which makes it so much more accessible to all our citizens.

In a down-to-earth and fully competent way, Platform24 has delivered a flexible, customizable and dynamic platform with triage solutions and direct integration of systems containing patient health records. The platform’s simplicity and user-friendliness make it attractive to both the care provider and the patient.