Primary Care
Primary care serves as the initial point of contact, coordinating essential healthcare services. It’s a fundamental part of the healthcare system, offering accessible care to address various health concerns and promote overall well-being.
Challenge
Common challenges in primary care are:
Increasing patient demand
With an ageing population, increased prevalence of chronic diseases, and changes in healthcare-seeking behaviour, pressure is placed on primary care capacity and resources.
Shortage of primary care physicians
Many countries experience a shortage of primary care physicians, due to an ageing workforce and difficulties in attracting new physicians.
Care coordination and referral processes
Coordinating care across healthcare providers and managing referrals to specialists can be complex and time-consuming, resulting in fragmented care and delays in receiving specialised care.
Workforce burnout and stress
Primary care physicians often face heavy workloads, long hours, and high patient volumes, which can contribute to burnout and stress, resulting in high staff turnover.
Platform24 solutions
for Primary Care
Platform24 can effectively address the challenges within primary care by leveraging digital health technologies and offering a comprehensive suite of services:
Increasing patient demand
Our digital solution drastically improves patient access to primary care services. In addition, our Remote Patient Monitoring solution allows practitioners to make tailored care plans to each patient’s unique needs, aiding primary care in efficiently managing rising patient demands with personalised and effective services.
Shortage of primary care physicians
Platform24’s self-service and triage capabilities automate certain processes, enabling primary care physicians to optimise their time and focus on the patients with the greatest needs. By reducing administrative burdens, it helps alleviate the workload on primary care physicians and improves efficiency, thereby mitigating the impact of the physician shortage.
Care coordination and referral processes
Platform24 streamlines care coordination and communication among healthcare providers. Our system facilitates seamless sharing of patient information, ensuring smoother referrals, reduced waiting times, enhanced care continuity, and an improved overall patient experience.
Workforce burnout and stress
Our digital solutions create an efficient flow that automatically routes the patients to the right level of care as well as offering clinicians to connect with patients remotely through our Remote Patient Monitoring. This reduces the need for in-person visits, alleviating the workload on physicians and providing flexibility.
Increased efficiency and seamless care coordination
Implementing Platform24 in primary care, provides the following benefits:
