More accessible primary care with proven solutions for digital triage and patient appointments
Our platform contributes to a more even workload, reduced pressure on the phone queue, and care where medical needs determine the order of priority.
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Coordinated care and home healthcare
The platform acts as a link between primary care and municipal care services. More structured information sharing and shared monitoring plans reduce the risk of important information being lost during handovers. This gives staff better conditions for collaborating around shared patients and contributes to a more coordinated care journey.
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Monitoring chronic conditions
Remote patient monitoring makes it easier to manage large patient groups with conditions such as hypertension or diabetes. Since patients report their own readings, some routine check-ups at the primary care center can be replaced. The system flags deviations and gives staff the ability to act proactively and prioritize the patients who need it most.
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Conditions for increased capacity
Digital history-taking and triage create the conditions for working more efficiently. Collecting information digitally creates opportunities for an increased number of patient contacts, while giving physicians and nurses more time for medical assessments. This helps capacity increase without the need to expand staffing.
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Shorter phone queues and a better working environment
Messaging channels and asynchronous chat move cases away from phone wait times. Secure messages also replace time-consuming letter handling for things like test results. This gives staff the ability to handle incoming questions when their workload allows, which helps reduce workload peaks and makes care more accessible.
Our digital tools Triage24 and Smart Careplans, which are CE-marked medical device products under MDR 2017/745 class IIa, create the conditions for a more flexible workday where certain tasks can be carried out remotely.
“We needed to adapt — not by working faster, but by working smarter. Digitalization never became a project or a tool for us, but a natural and organic transition to something better in order to fulfill our care mission. Thanks to this, productivity per physician has now increased by 45 percent.”