We are the largest B2B enterprise Patient Engagement and Virtual care solution in Northern Europe and enable full health systems and large hospital networks to deliver digital health – at scale
Discover how we can be your companion on the journey to digital care.
Nurse efficiency in digital consultations vs. physical ones
Of the patients receive help without manual handling
To achieve a truly patient-centered healthcare system, it is crucial to develop the roles of hospitals, primary care, and municipal healthcare.Read more
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Integrate to your favourite tools and analyse your performance
by offering a scalable, compliant and super secure core.
Successful care unit implementations
“Every day, we’re dedicated to improving lives for patients and clinicians alike.”
Our patient engagement platform puts the patient in control in a digital-first setting, improving clinic workflows and dramatically increasing accessibility, medical safety and efficiency.
We envision a world in which doctors, nurses and other caregivers are empowered by technology, not replaced by it. Our goal is to enable AI precision while maintaining a human touch, allowing clinicians to focus on what they do best: practicing medicine.
Building digital platforms for integrated care chains across healthcare
Advancing healthcare: Achieving the Quadruple Aim with digital excellence
Our smart self-service and automation solutions empower patients to manage administrative tasks independently. This saves time, expands support reach and drives cost efficiency.
Nurse efficiency vs. non-digital handling
Empower patients with a comprehensive digital care platform, granting greater control and reducing touchpoints. We offer one entry point to all care, resulting in a superior patient experience.
In patient satisfaction score
Our unified digital solution, grounded in robust medical expertise, provides availability and safety, ensuring top-tier healthcare accessible wherever, whenever.
Possibility to keep care available at all times
Modern tech should empower caregivers to excel in their practice. Our platform lets healthcare pros prioritize patients over admin, maximizing their impact.
What do our customers say about Platform24?
We are currently experiencing a massive burden on our healthcare systems. With the digital front door, we can increase accessibility, and patients are prioritized automatically based on the severity of their symptoms. Even the hearing impaired can easily get help through this platform.
Business Developer, Region Gävleborg
I am very grateful that we were able to get a high-quality service in place so quickly. For people to get the right information and help, as well as being able to meet us online instead of physically, is super important right now.
Head of Primary Care, Region Jämtland Härjedalen
This service really came at just the right time. When comparing ourselves to other regions, they had a much tougher time managing their telephone queues. With the two entry points of this platform, we have been able to maintain good accessibility despite increased workload.
Business Developer, Region Norrbotten
Digital consultations are a true complement to today’s healthcare services, and a critical solution for meeting future healthcare needs. We are excited about our current collaboration in creating a seamless online flow for triage, chat, video, lab and questionnaire services for both first-line, second-line and chronic care, which makes it so much more accessible to all our citizens.
Head of Development, Region Gävleborg
In a down-to-earth and fully competent way, Platform24 has delivered a flexible, customizable and dynamic platform with triage solutions and direct integration of systems containing patient health records. The platform’s simplicity and user-friendliness make it attractive to both the care provider and the patient.
Chief Medical Informatics Officer, Capio Närsjukvård AB
In healthcare we categorise people. Diabetic. Patient with tonsillitis. Heart attack patient. Patient who needs a knee replacement.
Fredrik Ohlsén has been appointed as the new CEO of Platform24. Current CEO Daniel Lillienau will take up a new role as Chief Strategy Officer
Platform24’s product Triage24 has now been registered and certified under MDR. This means that the product is approved and CE-marked in accordance with the new EU regulation on medical devices that ensures the safety and performance.
We take it seriously.
The basis of our security posture is OWASP’s Application Security Verification Standard v4.0 (ASVS). Platform24 has chosen to target adherence to level 3 requirements as mandated by ASVS.
We handle all of our data in accordance with GDPR regulations. Platform24 Healthcare AB is also certified according to ISO 9001 and ISO 14001.