“I can’t bring myself to call” – when digital healthcare becomes a lifeline

Digital healthcare options have opened up new avenues of access to care for patients with mental health issues. We can see that for some patients, the ability to seek help via chat can be a vital step. They want to get in touch without having to call, explain themselves on the phone, or sit in a phone queue. Getting help quickly and easily when experiencing suicidal thoughts—in a way that works for the individual—can be vital. In this webinar, we delve into triage and digital management of patients with suicidal thoughts, especially those who are at risk of suicide. Which patients use digital channels? Is there any research on how people at risk of suicide prefer to contact healthcare services? Together with experts and healthcare providers who share their practical experiences, we discuss: How suicidal thoughts are prioritized in digital triage today How medical content and decision support can contribute to safe management Which patients seek help via digital channels – and which ones are otherwise at risk of not seeking care at all The challenges and responsibilities of healthcare when patients at risk of suicide seek help online An important and interesting conversation for those who work with mental health, digital healthcare, triage, or business development—and who want to know more about digital care pathways and the management of patients at risk of suicide. Register and gain knowledge and concrete experiences from healthcare.

NedHIS 2026

NedHIS is een Nederlandse organisatie voor huisartsen in de eerstelijnszorg die belangrijke ICT-ontwikkelingen en richtlijnen in Nederland volgt. De organisatie helpt ook bij het bepalen van de routekaart voor updates van de elektronische patiëntendossiersystemen (HIS) van huisartsen. Het NedHIS-congres biedt meerdere sessies over IT-onderwerpen die relevant zijn voor de huisartsenpraktijk, met inzichten, discussies en praktische richtlijnen voor clinici en belanghebbenden.

Van der Valk Vianen