Region after region is now rapidly launching a “central digital entrance”, where the possibility of a “digital corona clinic” is particularly relevant. There is a very intense work period at Platform24 and in just a few days, a region can have an automated guide to digital care, including the” digital corona clinic”, in place.
For the healthcare regions that have implemented the digital corona clinic, a clear reduction of the strain on the healthcare system has been noticeable after only a few weeks.
Of the patients who have searched for “corona” in the system:
“After just a few weeks it is already clear that the corona clinic clearly relieves and makes the handling of the patient more effective in that patients with bigger and more urgent needs get help quickly, while the healthcare can provide fast and accurate information to those wdho are worried and have questions. Contact with healthcare staff, are not always necessary, information and customized self-care advice are often enough” says Tobias Perdahl, Chief Medical Officer at Platform24.
The solution is integrated with the health care counseling call center and can also be reached via the primary care unit’s telephone and digital channels. Residents have easy access to updated information, advice and care. The solution provides automated self-care advice and information and sorts and prioritises according to patient’s need of care. The patient can chat with a nurse who can also guide the patient further in the healthcare system, digitally or physically based on needs.
Here you can view two presentations that Platform24 participated in during Vitalis 2025. One was by David Jaraj and RCC, who talked about digital care plans for breast cancer patients, which have incredible potential to make life a little easier for a large patient group. Stina Perdahl and Janniche then presented Platform24's accessibility work, humbly noting that although we have come a long way, it is a task that is never “finished.”
Swedish newspaper Digital Hälsa write about Platform24 being selected as the supplier when Region Dalarna consolidates its healthcare communications.
In two recent articles, the care provider Medtanken Group — active in Västra Götalandsregionen and Region Skåne — has recently signed an agreement to evaluate NoteAssist, an AI service that automatically transcribes and summarizes patient meetings into clinical notes. The service is integrated into Platform24’s platform and can transcribe both physical and digital meetings, whether conducted via chat or video. The goal of the pilot is to streamline clinical documentation and reduce the administrative burden on healthcare professionals.