Swedish newspaper Dagens Medicin: Platform24 invests in AI transcription

“All of these AI services, including ours, are built on the technological developments that have taken place in recent years. With the help of technology like Whisper, we have been able to refine speech recognition so that it is both accurate and understandable.” says Tobias Perdahl.

The Swedish newspaper Dagens Medicin writes about Platform24’s investment in AI transcription and how their new service NoteAssist can facilitate healthcare documentation by making it faster and more effective. The article consists of an interview with Tobias Perdahl, physician and Platform24’s co-CEO.

Tobias explains that the solution can be used in all types of healthcare encounters, from physical appointments to video consultations and chat-based conversations. The solution can also summarize various forms, for example, in triaging or ahead of follow-up visits. The information is automatically organized and placed under relevant headings in the medical record, making it easy for the healthcare provider to review and approve.

„Nothing is left unsigned without the doctor or nurse’s approval. You can also go in and make changes if you think something should be added, removed, or if there has been an error in the transcription.“

„When clinicians see how the solution works, they immediately understand how much time can be saved. Instead of manually typing or dictating notes, the information can be transferred to the medical record immediately after the call.“ says Tobias Perdahl

Link to Dagens Medicin (in Swedish) (requires paid subscription)