{"id":10153,"date":"2021-09-24T09:19:31","date_gmt":"2021-09-24T09:19:31","guid":{"rendered":"https:\/\/platform24.flywheelsites.com\/self_service_automation\/"},"modified":"2026-09-01T14:48:51","modified_gmt":"2026-09-01T14:48:51","slug":"digital-intake-triage","status":"publish","type":"page","link":"https:\/\/platform24.com\/sv\/produkter\/digital-intake-triage\/","title":{"rendered":"Digital triage och automatiserad anamnes"},"content":{"rendered":"\n<section class=\"p24-hero hero-triage wp-custom-css-e4385a0e wp-block-p24-hero has-custom-css\">\n  <img width=\"1417\" height=\"850\" src=\"https:\/\/platform24.com\/wp-content\/uploads\/2026\/08\/digital-triage-heorbild-sv-1.svg\" class=\"p24-hero__background\" alt=\"\" style=\"object-position: 0% 42%;\" sizes=\"100vw\" loading=\"eager\" fetchpriority=\"high\" decoding=\"sync\" \/>  \n  <div class=\"p24-hero__container\">\n    <div class=\"p24-hero__content\" style=\"color: #05224f;\"  >\n              <h1 class=\"p24-hero__heading\" style=\"color: #05224f;\"><span class=\"hero-triage__title\">Digital Intake &amp; Triage<\/span><br>Triage och automatiserad anamnes<\/h1>\n      \n      \n          <\/div>\n  <\/div>\n<\/section>\n\n\n\n<div class=\"wp-block-group has-color-background-cool-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<section class=\"p24-section wp-block-p24-section\">\n  <div class=\"p24-section__container\">\n    \n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-color-blue-dark-blue-color has-text-color has-link-color wp-elements-1\"><strong>Styrning av patienten till en relevant v\u00e5rdniv\u00e5 med minimalt manuellt arbete. Med \u00f6ver 11 miljoner genomf\u00f6rda triageringar \u00e4r l\u00f6sningen v\u00e4l bepr\u00f6vad i klinisk drift och anv\u00e4nds f\u00f6r att st\u00f6dja s\u00e4kra patientfl\u00f6den.<\/strong><\/h3>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Prioritering fr\u00e5n f\u00f6rsta kontakt<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Minska behovet av manuell handl\u00e4ggning i den f\u00f6rsta kontakten. Den medicinskt validerade sorteringen bidrar till att inkommande \u00e4renden prioriteras automatiskt innan personalen tar vid.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<ul style=\"--columns-default: 3\" class=\"p24-cards p24-cards--auto wp-block-p24-cards is-layout-flow wp-block-p24-cards-is-layout-flow\">\n  \n\n<li style=\"background-color: #093883;color: #FFFFFF\" class=\"p24-block p24-card-text wp-block-p24-card-text\">\n      <h3 class=\"p24-card-text__heading\"><strong><strong><strong><strong>Medicinsk relevans och kliniskt beslutsst\u00f6d<\/strong><\/strong><\/strong><\/strong><\/h3>\n  \n      <p class=\"p24-card-text__text p24-block__text\">F\u00e5 ett sammanfattat kliniskt underlag innan patientm\u00f6tet b\u00f6rjar. Det regelbaserade beslutsst\u00f6det bygger p\u00e5 medicinska protokoll f\u00f6r b\u00e5de barn och vuxna. Den automatiska prioriteringen bidrar till ett f\u00f6rdjupat beslutsunderlag och ger personalen f\u00f6ruts\u00e4ttningar att fokusera p\u00e5 r\u00e4tt patient vid r\u00e4tt tillf\u00e4lle.<\/p>\n  <\/li>\n\n\n\n<li style=\"background-color: #fed095;color: #05224f\" class=\"p24-block p24-card-text wp-block-p24-card-text\">\n      <h3 class=\"p24-card-text__heading\"><strong><strong>V\u00e5rd utan v\u00e4ntetid<\/strong><\/strong><\/h3>\n  \n      <p class=\"p24-card-text__text p24-block__text\">Ge patienten m\u00f6jlighet att s\u00f6ka v\u00e5rd dygnet runt utan telefonk\u00f6er. En automatiserad triage v\u00e4gleder patienten till l\u00e4mplig v\u00e5rdniv\u00e5 eller egenv\u00e5rdsr\u00e5d baserat p\u00e5 symtomen. Det bidrar till ett l\u00e4ttare steg in i v\u00e5rden och ger f\u00f6ruts\u00e4ttningar f\u00f6r att patienten f\u00e5r ett snabbt besked om n\u00e4sta steg.<br><\/p>\n  <\/li>\n\n\n\n<li style=\"background-color: #FFCEC5;color: #05224f\" class=\"p24-block p24-card-text wp-block-p24-card-text\">\n      <h3 class=\"p24-card-text__heading\"><strong><strong>Automatiserad resursstyrning<\/strong><\/strong><\/h3>\n  \n      <p class=\"p24-card-text__text p24-block__text\">Optimera v\u00e5rdkedjan med automatisk sortering av \u00e4renden utifr\u00e5n prioriteringsgrad. Systemet bidrar till minskad administrativ belastning och ger m\u00f6jlighet att styra patienter till l\u00e4mplig profession eller tidsbokning. Strukturerad data \u00f6ver s\u00f6korsaker ger dessutom underlag f\u00f6r att planera verksamheten efter patienternas behov.<\/p>\n  <\/li>\n\n<\/ul>\n<\/div><\/div>\n\n  <\/div>\n<\/section>\n\n\n\n<section class=\"wp-block-mkl-section-block\" style=\"padding-bottom:60px;padding-top:60px\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<h2 class=\"wp-block-heading\"><strong><strong><strong>En bepr\u00f6vad l\u00f6sning f\u00f6r s\u00e4kra patientfl\u00f6den<\/strong><\/strong><\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Sedan 2018 har \u00f6ver 10 miljoner triager utf\u00f6rts av drygt 5 miljoner unika patienter i v\u00e5r plattform. Denna omfattande data ger oss insikt i hur patienter s\u00f6ker v\u00e5rd digitalt. V\u00e5r digitala triage f\u00e5ngar upp allvarliga tillst\u00e5nd och styr dem till l\u00e4mplig instans, oavsett om det r\u00f6r sig om akut bed\u00f6mning eller ett planerat bes\u00f6k.<\/p>\n\n\n\n<div style=\"height:46px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-stretch is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<h2 class=\"wp-block-heading has-text-align-right has-color-blue-dark-blue-color has-text-color has-link-color wp-elements-2\" style=\"font-size:49px\">11 miljoner triageringar<\/h2>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Datadrivna insikter f\u00f6r verksamhetsplanering<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Strukturerad data om s\u00f6korsaker, triageutfall och patientvolymer ger v\u00e4rdefulla underlag f\u00f6r att optimera verksamheten. Ni kan f\u00f6lja trender, se vilka symtom som dominerar och planera bemanning d\u00e4refter. Det \u00e4r ett verktyg f\u00f6r att bidra till \u00f6kad tillg\u00e4nglighet och ger f\u00f6ruts\u00e4ttningar f\u00f6r att v\u00e5rdens resurser anv\u00e4nds d\u00e4r de g\u00f6r nytta.<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>J\u00e4mlik v\u00e5rd med transparent teknik<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">V\u00e5r triage bygger p\u00e5 regelbaserad medicinsk logik d\u00e4r beslutsst\u00f6det \u00e4r transparent. Detta bidrar till en j\u00e4mlik bed\u00f6mning som baseras p\u00e5 medicinska fakta snarare \u00e4n vem som kommer fram f\u00f6rst i telefonk\u00f6n. En strukturerad resursf\u00f6rdelning ger f\u00f6ruts\u00e4ttningar f\u00f6r en tryggare v\u00e5rd f\u00f6r alla.<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"978\" height=\"508\" src=\"https:\/\/platform24.com\/wp-content\/uploads\/2026\/06\/2606-p24-produktbild-drop-in-prio-v001-2.png\" alt=\"\" class=\"wp-image-34830\" srcset=\"https:\/\/platform24.com\/wp-content\/uploads\/2026\/06\/2606-p24-produktbild-drop-in-prio-v001-2.png 978w, https:\/\/platform24.com\/wp-content\/uploads\/2026\/06\/2606-p24-produktbild-drop-in-prio-v001-2-300x156.png 300w, https:\/\/platform24.com\/wp-content\/uploads\/2026\/06\/2606-p24-produktbild-drop-in-prio-v001-2-768x399.png 768w, https:\/\/platform24.com\/wp-content\/uploads\/2026\/06\/2606-p24-produktbild-drop-in-prio-v001-2-320x166.png 320w, https:\/\/platform24.com\/wp-content\/uploads\/2026\/06\/2606-p24-produktbild-drop-in-prio-v001-2-720x374.png 720w\" sizes=\"auto, (max-width: 978px) 100vw, 978px\" \/><\/figure>\n<\/div>\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"p24-block p24-testimonial wp-block-p24-testimonial\">\n        <div class=\"p24-testimonial-carousel__slide\">\n              <div class=\"p24-testimonial-carousel__portrait\">\n          <img width=\"1080\" height=\"729\" src=\"https:\/\/platform24.com\/wp-content\/uploads\/2025\/09\/fredrik-lann-orebro1177.png\" class=\"p24-testimonial-carousel__portrait-img\" alt=\"\" style=\"object-position:50% 50%\" sizes=\"auto, (max-width: 767px) 100vw, (max-width: 991px) 900px, 720px\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/platform24.com\/wp-content\/uploads\/2025\/09\/fredrik-lann-orebro1177.png 1598w, https:\/\/platform24.com\/wp-content\/uploads\/2025\/09\/fredrik-lann-orebro1177-300x202.png 300w, https:\/\/platform24.com\/wp-content\/uploads\/2025\/09\/fredrik-lann-orebro1177-1024x691.png 1024w, https:\/\/platform24.com\/wp-content\/uploads\/2025\/09\/fredrik-lann-orebro1177-768x518.png 768w, https:\/\/platform24.com\/wp-content\/uploads\/2025\/09\/fredrik-lann-orebro1177-1536x1036.png 1536w, https:\/\/platform24.com\/wp-content\/uploads\/2025\/09\/fredrik-lann-orebro1177-320x216.png 320w, https:\/\/platform24.com\/wp-content\/uploads\/2025\/09\/fredrik-lann-orebro1177-720x486.png 720w\" \/>        <\/div>\n      \n      <div class=\"p24-testimonial-carousel__content\">\n                  <blockquote class=\"p24-testimonial-carousel__quote\">\n            <p class=\"p24-testimonial-carousel__quote-text\">\u201dDen st\u00f6rsta nyttan \u00e4r hur verktyget sorterar vilka patienter vi b\u00f6r prioritera. Nu kan vi snabbt identifiera vilka som har allvarligare besv\u00e4r och ta hand om dem f\u00f6rst.\u201d <\/p>\n          <\/blockquote>\n        \n        <div class=\"p24-testimonial-carousel__attribution\">\n          <div class=\"p24-testimonial-carousel__author\">\n                          <span class=\"p24-testimonial-carousel__name p24-block__text p24-block__text--semibold\">Fredrik Lann<\/span>\n                                      <span class=\"p24-testimonial-carousel__title p24-block__text\">Enhetschef 1177<\/span>\n                      <\/div>\n\n                      <div class=\"p24-testimonial-carousel__logo\">\n              <img width=\"425\" height=\"141\" src=\"https:\/\/platform24.com\/wp-content\/uploads\/2026\/06\/region-orebro.svg\" class=\"p24-testimonial-carousel__logo-img\" alt=\"\" loading=\"lazy\" decoding=\"async\" \/>            <\/div>\n                  <\/div>\n\n              <\/div>\n    <\/div>\n    <\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div><\/div>\n\n\n\n<section class=\"p24-section wp-block-p24-section\">\n  <div class=\"p24-section__container\">\n    \n\n<div class=\"p24-faq wp-block-p24-faq\">\n  <div class=\"p24-faq__layout\">\n    <div class=\"p24-faq__intro\">\n              <h2 class=\"p24-faq__heading p24-block__heading\"><strong>Fr\u00e5gor och svar<\/strong><br><\/h2>\n                    <p class=\"p24-faq__description p24-block__text\">H\u00e4r finner du svar p\u00e5 det m\u00e5nga undrar \u00f6ver<\/p>\n                <\/div>\n\n    <div class=\"p24-faq__items\">\n              <div class=\"p24-faq__item\" data-open=\"false\">\n          <button class=\"p24-faq__item-header\" type=\"button\" aria-expanded=\"false\">\n            <span class=\"p24-faq__item-question p24-block__text p24-block__text--semibold\"><strong><strong>St\u00e4ller den digitala triagen en diagnos?<\/strong><\/strong><\/span>\n            <span class=\"p24-faq__item-icon\" aria-hidden=\"true\"><\/span>\n          <\/button>\n                      <div class=\"p24-faq__item-body\">\n              <p class=\"p24-faq__item-answer p24-block__text\">Nej. Systemet ger en rekommendation om prioritering och sorterar patienten till l\u00e4mpligr\u00e4tt v\u00e5rdniv\u00e5. Den slutgiltiga diagnosen st\u00e4lls alltid av en kliniker i det efterf\u00f6ljande v\u00e5rdm\u00f6tet.<\/p>\n            <\/div>\n                  <\/div>\n              <div class=\"p24-faq__item\" data-open=\"false\">\n          <button class=\"p24-faq__item-header\" type=\"button\" aria-expanded=\"false\">\n            <span class=\"p24-faq__item-question p24-block__text p24-block__text--semibold\"><strong><strong>\u00c4r det AI som fattar besluten<\/strong><\/strong>?<\/span>\n            <span class=\"p24-faq__item-icon\" aria-hidden=\"true\"><\/span>\n          <\/button>\n                      <div class=\"p24-faq__item-body\">\n              <p class=\"p24-faq__item-answer p24-block__text\">Nej. V\u00e5r triage bygger p\u00e5 ett regelbaserat kliniskt beslutsst\u00f6d. Inneh\u00e5llet \u00e4r utvecklat av l\u00e4kare och baseras p\u00e5 medicinska riktlinjer, klinisk erfarenhet samt kontinuerlig uppf\u00f6ljning av data. Den regelbaserade modellen bidrar till ett transparent beslutsst\u00f6d som \u00e4r m\u00f6jligt att granska och f\u00f6rst\u00e5.<\/p>\n            <\/div>\n                  <\/div>\n              <div class=\"p24-faq__item\" data-open=\"false\">\n          <button class=\"p24-faq__item-header\" type=\"button\" aria-expanded=\"false\">\n            <span class=\"p24-faq__item-question p24-block__text p24-block__text--semibold\"><strong><strong>Vad h\u00e4nder om en patient har allvarliga symtom?<\/strong><\/strong><\/span>\n            <span class=\"p24-faq__item-icon\" aria-hidden=\"true\"><\/span>\n          <\/button>\n                      <div class=\"p24-faq__item-body\">\n              <p class=\"p24-faq__item-answer p24-block__text\">Systemet identifierar medicinska varningssignaler under triagen. Vid symtom som tyder p\u00e5 ett akut tillst\u00e5nd uppmanas patienten att omedelbart kontakta 112. I andra fall kan triagen, beroende p\u00e5 hur verksamheten har konfigurerat fl\u00f6det, v\u00e4gleda patienten till l\u00e4mplig v\u00e5rdniv\u00e5 f\u00f6r vidare bed\u00f6mning.<br><\/p>\n            <\/div>\n                  <\/div>\n              <div class=\"p24-faq__item\" data-open=\"false\">\n          <button class=\"p24-faq__item-header\" type=\"button\" aria-expanded=\"false\">\n            <span class=\"p24-faq__item-question p24-block__text p24-block__text--semibold\"><strong><strong>Kan vi anpassa fl\u00f6dena f\u00f6r v\u00e5r specifika verksamhet?<\/strong><\/strong><\/span>\n            <span class=\"p24-faq__item-icon\" aria-hidden=\"true\"><\/span>\n          <\/button>\n                      <div class=\"p24-faq__item-body\">\n              <p class=\"p24-faq__item-answer p24-block__text\">Ja. Fl\u00f6dena kan anpassas efter verksamhetens arbetss\u00e4tt, till exempel genom att styra \u00e4renden till olika professioner eller boka in patienter direkt p\u00e5 en ledig tid vid l\u00e4gre prioritet.<\/p>\n            <\/div>\n                  <\/div>\n          <\/div>\n  <\/div>\n<\/div>\n\n  <\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":34,"featured_media":0,"parent":10180,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","_EventAllDay":false,"_EventTimezone":"","_EventStartDate":"","_EventEndDate":"","_EventStartDateUTC":"","_EventEndDateUTC":"","_EventShowMap":false,"_EventShowMapLink":false,"_EventURL":"","_EventCost":"","_EventCostDescription":"","_EventCurrencySymbol":"","_EventCurrencyCode":"","_EventCurrencyPosition":"","_EventDateTimeSeparator":"","_EventTimeRangeSeparator":"","_EventOrganizerID":[],"_EventVenueID":[],"_OrganizerEmail":"","_OrganizerPhone":"","_OrganizerWebsite":"","_VenueAddress":"","_VenueCity":"","_VenueCountry":"","_VenueProvince":"","_VenueState":"","_VenueZip":"","_VenuePhone":"","_VenueURL":"","_VenueStateProvince":"","_VenueLat":"","_VenueLng":"","_VenueShowMap":false,"_VenueShowMapLink":false,"footnotes":""},"categories":[],"class_list":["post-10153","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/platform24.com\/sv\/wp-json\/wp\/v2\/pages\/10153","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/platform24.com\/sv\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/platform24.com\/sv\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/platform24.com\/sv\/wp-json\/wp\/v2\/users\/34"}],"replies":[{"embeddable":true,"href":"https:\/\/platform24.com\/sv\/wp-json\/wp\/v2\/comments?post=10153"}],"version-history":[{"count":0,"href":"https:\/\/platform24.com\/sv\/wp-json\/wp\/v2\/pages\/10153\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/platform24.com\/sv\/wp-json\/wp\/v2\/pages\/10180"}],"wp:attachment":[{"href":"https:\/\/platform24.com\/sv\/wp-json\/wp\/v2\/media?parent=10153"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/platform24.com\/sv\/wp-json\/wp\/v2\/categories?post=10153"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}