Svenska Dagbladet interviewed Daniel Lillienau and Puran Chen about the development of the next generation of conversation-based AI triage\u2014built on validated medical content and adapted for use in healthcare.<\/p>\n\n\n\n
\u201cThe idea is to simplify things for patients, who will have a personal assistant to help them navigate the healthcare system,\u201d says Daniel Lillienau.<\/p>\n\n\n\n
We know that millions of people seek health advice from AI. At the same time, there is growing concern about incorrect answers and lack of patient safety.<\/p>\n\n\n\n
Our upcoming conversational AI triage:<\/p>\n\n\n\n
\u201cThe AI doesn’t just make things up, it’s based on various sources of validated medical information,\u201d says Puran Chen about the new tool.<\/p>\n\n\n\n
The information is compiled by the company’s medical team and external experts, he explains.<\/p>\n\n\n\n
The starting point is that AI in healthcare should be implemented responsibly, based on in-depth medical knowledge and clinical experience, always with patient safety and usability at the center. With 10 million triages without a single case of actual patient harm caused by the triage, we can confidently launch the next generation of AI triage soon.<\/p>\n\n\n\n
\u201cDaniel Lillienau says that Platform24 has strict requirements to live up to and that their service must be better than other comparable systems.\u201d<\/p>\n\n\n\n