{"id":30101,"date":"2025-09-18T12:21:08","date_gmt":"2025-09-18T12:21:08","guid":{"rendered":"https:\/\/platform24.flywheelsites.com\/blog\/2025\/09\/18\/platform24s-ai-baserade-triage-uppmarksammas-i-digital-halsa\/"},"modified":"2026-08-21T09:18:14","modified_gmt":"2026-08-21T09:18:14","slug":"platform24s-ai-baserade-triage-uppmarksammas-i-digital-halsa","status":"publish","type":"post","link":"https:\/\/platform24.com\/nl\/blog\/2025\/09\/18\/platform24s-ai-baserade-triage-uppmarksammas-i-digital-halsa\/","title":{"rendered":"Platform24&#8217;s AI-based triage in Digital Health"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Digital Health and Dagens Medicin recently highlighted our latest development in digital triage: a new semantic search function that makes it easier for patients to describe their symptoms \u2013 and thus find the relevant reason for their search more quickly. <a href=\"https:\/\/digitalhalsa.dagensmedicin.se\/platform24s-svenska-kunder-anvander-uppgraderade-triagelosningen\/\">The article in Dagens Medicin (for subscribers)<\/a> highlights how our new Semantic Search improves the accuracy of triage.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cWe are seeing excellent results among customers who have already activated Semantic Search, with up to 30 percent more patients now directly selecting a relevant search reason for them,\u201d says Jesper Alfraeus, Engineering Manager at Platform24.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our triage solution has been used in over 9 million patient cases to date, with no reported serious patient injuries caused by the product. Furthermore, development work on AI-driven semantic understanding and situation-based follow-up questions has led to a reduction of almost 12 percent in the proportion of patients assessed as having the highest degree of urgency \u2013 while maintaining safety.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Would you like to know more about how AI and language models can shape the digital triage of the future?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/vimeo.com\/event\/5369042\/register?utm_campaign=183164148-Webinar%20Digital%20triage&amp;utm_source=email&amp;utm_content=Invitation%20to%20webinar\">Register to our webinar the 25th of September (the webinar will be in Swedish)<\/a><br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Digital Health and Dagens Medicin recently highlighted our latest development in digital triage: a new&#8230;<\/p>\n","protected":false},"author":34,"featured_media":14115,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","_EventAllDay":false,"_EventTimezone":"","_EventStartDate":"","_EventEndDate":"","_EventStartDateUTC":"","_EventEndDateUTC":"","_EventShowMap":false,"_EventShowMapLink":false,"_EventURL":"","_EventCost":"","_EventCostDescription":"","_EventCurrencySymbol":"","_EventCurrencyCode":"","_EventCurrencyPosition":"","_EventDateTimeSeparator":"","_EventTimeRangeSeparator":"","_EventOrganizerID":[],"_EventVenueID":[],"_OrganizerEmail":"","_OrganizerPhone":"","_OrganizerWebsite":"","_VenueAddress":"","_VenueCity":"","_VenueCountry":"","_VenueProvince":"","_VenueState":"","_VenueZip":"","_VenuePhone":"","_VenueURL":"","_VenueStateProvince":"","_VenueLat":"","_VenueLng":"","_VenueShowMap":false,"_VenueShowMapLink":false,"footnotes":""},"categories":[221],"tags":[],"class_list":["post-30101","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-in-the-media-nl"],"acf":[],"_links":{"self":[{"href":"https:\/\/platform24.com\/nl\/wp-json\/wp\/v2\/posts\/30101","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/platform24.com\/nl\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/platform24.com\/nl\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/platform24.com\/nl\/wp-json\/wp\/v2\/users\/34"}],"replies":[{"embeddable":true,"href":"https:\/\/platform24.com\/nl\/wp-json\/wp\/v2\/comments?post=30101"}],"version-history":[{"count":0,"href":"https:\/\/platform24.com\/nl\/wp-json\/wp\/v2\/posts\/30101\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/platform24.com\/nl\/wp-json\/wp\/v2\/media\/14115"}],"wp:attachment":[{"href":"https:\/\/platform24.com\/nl\/wp-json\/wp\/v2\/media?parent=30101"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/platform24.com\/nl\/wp-json\/wp\/v2\/categories?post=30101"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/platform24.com\/nl\/wp-json\/wp\/v2\/tags?post=30101"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}