Insights –
data-driven analysis for your organization

Insights enables follow-up and analysis of data from your organization. Interactive graphs and reports visualize patient flows, waiting times, and patient satisfaction. This gives care providers the conditions for insights into how digital care is used in practice.

Insights that develop your organization

Visualize your organization’s data to identify areas for improvement, optimize resources, and strengthen the patient experience.

  • Reports from day one

    Insights includes ready-made, interactive standard reports for following up care contacts, triage, and self-monitoring. Analysis can start from day one, without lead time to set up your own structure. The module provides an immediate overview of how the platform is used in practice.

  • Resource planning based on need

    Following up patient inflows throughout the day allows staffing levels to be matched to actual need. This contributes to shorter waiting times for patients and creates the conditions for more efficient use of resources where demand is highest.

  • Understanding of the patient journey

    Insights identifies where in the care chain patients may need support or where processes are interrupted. Analysis of user feedback creates the conditions for adapting everything from workflows to the information in the patient app. The ambition is to make it easier for patients to get relevant help.

Information management

All data used in Insights is pseudonymized, which means analysis and follow-up take place while maintaining patient privacy. The analysis creates the conditions for data-driven decisions and safe organizational development.

Analysis of patient flows

In Insights, users can analyze key metrics such as triage outcomes and consultation length. This creates the conditions for systematically improving workflows with minimal manual work.

Analyzing how recommendations are distributed allows the configuration to be adjusted based on medical expertise.

Tools for strategic planning

Insights includes a selection of interactive graphs that make complex information accessible. The material can be downloaded or presented directly to support decision-making.

Your organization can analyze staffing levels in relation to actual patient inflows. This provides a deeper understanding of workload over time and facilitates statistical reporting.

“Data management and analysis are a central part of our decision-making. By using Insights and Data Collect, we can make more informed and strategic decisions.”

Questions and answers

Here you’ll find answers to what many people wonder about

All data used is pseudonymized and cannot be linked to a specific person within the analysis tool. This means analysis and follow-up can be carried out with respect for patient privacy.

Insights includes, among other things, data on started and completed consultations, triages, waiting times, patient demographics, patient and staff satisfaction, and platform usage.

Yes. The tool offers filters and visualizations that make it possible to analyze data by care unit, role, or time period.

No. Dashboards and reports are designed to provide an overview even for users without a technical background.

Yes. Access to reports and dashboards can be customized depending on the user’s role.