{"id":33431,"date":"2026-05-13T14:24:13","date_gmt":"2026-05-13T14:24:13","guid":{"rendered":"https:\/\/platform24.com\/youth-clinic\/"},"modified":"2026-10-29T12:36:39","modified_gmt":"2026-10-29T12:36:39","slug":"youth-clinic","status":"publish","type":"page","link":"https:\/\/platform24.com\/de\/industries\/youth-clinic\/","title":{"rendered":"Youth Clinic"},"content":{"rendered":"\n<section class=\"p24-hero wp-block-p24-hero\">\n  <img width=\"1920\" height=\"1281\" src=\"https:\/\/platform24.com\/wp-content\/uploads\/2026\/03\/ungdomshalsa-roterad-1920x1281.jpg\" class=\"p24-hero__background\" alt=\"\" style=\"object-position: 50% 50%;\" sizes=\"100vw\" loading=\"eager\" fetchpriority=\"high\" decoding=\"sync\" srcset=\"https:\/\/platform24.com\/wp-content\/uploads\/2026\/03\/ungdomshalsa-roterad-1920x1281.jpg 1920w, https:\/\/platform24.com\/wp-content\/uploads\/2026\/03\/ungdomshalsa-roterad-300x200.jpg 300w, https:\/\/platform24.com\/wp-content\/uploads\/2026\/03\/ungdomshalsa-roterad-1024x683.jpg 1024w, https:\/\/platform24.com\/wp-content\/uploads\/2026\/03\/ungdomshalsa-roterad-768x512.jpg 768w, https:\/\/platform24.com\/wp-content\/uploads\/2026\/03\/ungdomshalsa-roterad-1536x1025.jpg 1536w, https:\/\/platform24.com\/wp-content\/uploads\/2026\/03\/ungdomshalsa-roterad-2048x1366.jpg 2048w, https:\/\/platform24.com\/wp-content\/uploads\/2026\/03\/ungdomshalsa-roterad-320x214.jpg 320w, https:\/\/platform24.com\/wp-content\/uploads\/2026\/03\/ungdomshalsa-roterad-720x480.jpg 720w, https:\/\/platform24.com\/wp-content\/uploads\/2026\/03\/ungdomshalsa-roterad-1080x721.jpg 1080w, https:\/\/platform24.com\/wp-content\/uploads\/2026\/03\/ungdomshalsa-roterad-1600x1068.jpg 1600w\" \/>      <div class=\"p24-hero__overlay\"><\/div>\n  \n  <div class=\"p24-hero__container\">\n    <div class=\"p24-hero__content\" style=\"color: #FFFBF7;\"  >\n              <h1 class=\"p24-hero__heading\" style=\"color: #FFFBF7;\"><strong>Give young people the opportunity to seek care on their own terms in a digital youth clinic<\/strong><\/h1>\n      \n              <p class=\"p24-hero__subheading\"><strong>Our platform helps lower the threshold for this patient group and supports staff in working more effectively. A unified digital entry point can also create conditions for early interventions in areas such as young people&#8217;s sexual and mental health.<\/strong><\/p>\n      \n          <\/div>\n  <\/div>\n<\/section>\n\n\n\n<section class=\"p24-section wp-block-p24-section\">\n  <div class=\"p24-section__container\">\n    \n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div style=\"height:80px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul style=\"--columns-default: 2\" class=\"p24-feature-grid wp-block-p24-feature-grid is-layout-flow wp-block-p24-feature-grid-is-layout-flow\">\n  \n\n<li class=\"p24-block p24-feature-grid-item wp-block-p24-feature-grid-item\">\n            <img width=\"40\" height=\"40\" src=\"https:\/\/platform24.com\/wp-content\/uploads\/2026\/03\/insights.svg\" class=\"p24-feature-grid-item__icon\" alt=\"Icon for the Insights product\" loading=\"lazy\" decoding=\"async\" \/>      \n      <h3 class=\"p24-feature-grid-item__heading p24-block__heading\"><strong>Easier for young people to seek help<\/strong><\/h3>\n  \n      <p class=\"p24-feature-grid-item__text p24-block__text\">Writing a question in a chat often feels easier than a phone call or booking a physical appointment. Seeking care digitally can help lower the threshold for young people who need support. It also creates conditions for healthcare to reach more patients, regardless of where they live or what obstacles they face in their daily lives.<\/p>\n  \n  <\/li>\n\n\n\n<li class=\"p24-block p24-feature-grid-item wp-block-p24-feature-grid-item\">\n            <img width=\"40\" height=\"40\" src=\"https:\/\/platform24.com\/wp-content\/uploads\/2026\/04\/usp-globe.png\" class=\"p24-feature-grid-item__icon\" alt=\"\" loading=\"lazy\" decoding=\"async\" \/>      \n      <h3 class=\"p24-feature-grid-item__heading p24-block__heading\"><strong>A more flexible way of working<\/strong><\/h3>\n  \n      <p class=\"p24-feature-grid-item__text p24-block__text\">In our platform, staff can handle cases via chat, asynchronous messaging channels or video calls, and schedule physical appointments when needed. For staff, this means a more varied, flexible way of working, less administration, and their expertise being used more effectively. At the same time, the region gets a youth clinic that more easily reaches its target group.<\/p>\n  \n  <\/li>\n\n\n\n<li class=\"p24-block p24-feature-grid-item wp-block-p24-feature-grid-item\">\n            <img width=\"48\" height=\"28\" src=\"https:\/\/platform24.com\/wp-content\/uploads\/2026\/04\/group-10.png\" class=\"p24-feature-grid-item__icon\" alt=\"\" loading=\"lazy\" decoding=\"async\" \/>      \n      <h3 class=\"p24-feature-grid-item__heading p24-block__heading\"><strong>Secure handling of confidentiality<\/strong><\/h3>\n  \n      <p class=\"p24-feature-grid-item__text p24-block__text\">Confidentiality and professional secrecy can be decisive in whether someone dares to contact healthcare. The platform supports age-based access where relevant menu options are shown for the target group. Information about confidentiality and that the visit is free of charge is clearly stated on the start page.<\/p>\n  \n  <\/li>\n\n\n\n<li class=\"p24-block p24-feature-grid-item wp-block-p24-feature-grid-item\">\n            <img width=\"40\" height=\"40\" src=\"https:\/\/platform24.com\/wp-content\/uploads\/2026\/04\/plaster.png\" class=\"p24-feature-grid-item__icon\" alt=\"\" loading=\"lazy\" decoding=\"async\" \/>      \n      <h3 class=\"p24-feature-grid-item__heading p24-block__heading\"><strong>Broad support for young people&#8217;s health<\/strong><\/h3>\n  \n      <p class=\"p24-feature-grid-item__text p24-block__text\">Many of the most common cases at a youth clinic are well suited for digital contact. Our platform creates conditions for healthcare staff to handle a wide range of questions and needs digitally, and provide support for areas such as mental health, LGBTQ+ issues, questions about the body, contraception, STI testing, and more.<\/p>\n  \n  <\/li>\n\n<\/ul>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-large-font-size wp-block-paragraph\">&#8222;The chat is an enjoyable task, the young people appreciate this way of reaching us and find it smooth and convenient.&#8220;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Youth Clinic Uppsala<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-resized is-style-p24-corners has-lightbox\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"600\" src=\"https:\/\/platform24.com\/wp-content\/uploads\/2026\/05\/uppsala-umo-2026.jpeg\" alt=\"\" class=\"wp-image-33345\" style=\"aspect-ratio:16\/9;object-fit:cover;width:613px;height:auto\" srcset=\"https:\/\/platform24.com\/wp-content\/uploads\/2026\/05\/uppsala-umo-2026.jpeg 800w, https:\/\/platform24.com\/wp-content\/uploads\/2026\/05\/uppsala-umo-2026-300x225.jpeg 300w, https:\/\/platform24.com\/wp-content\/uploads\/2026\/05\/uppsala-umo-2026-768x576.jpeg 768w, https:\/\/platform24.com\/wp-content\/uploads\/2026\/05\/uppsala-umo-2026-320x240.jpeg 320w, https:\/\/platform24.com\/wp-content\/uploads\/2026\/05\/uppsala-umo-2026-720x540.jpeg 720w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.linkedin.com\/posts\/platform24-healthcare-ab_stort-tack-ungdomsmottagningen-i-uppsala-activity-7460320333175205888-4cDT?utm_source=share&amp;utm_medium=member_desktop&amp;rcm=ACoAACOn8xcBkQdCLD69kgTdASdlyWem61P1ZHI\">Read more here<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:83px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"p24-block p24-customer-logos wp-block-p24-customer-logos\">\n  <div class=\"p24-customer-logos__track\">\n          <div class=\"p24-customer-logos__item p24-customer-logos__item--compact\">\n        <img width=\"320\" height=\"188\" src=\"https:\/\/platform24.com\/wp-content\/uploads\/2026\/06\/euro-accident-logo-320x188.png\" class=\"p24-customer-logos__img\" alt=\"Euro Accident\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/platform24.com\/wp-content\/uploads\/2026\/06\/euro-accident-logo-320x188.png 320w, https:\/\/platform24.com\/wp-content\/uploads\/2026\/06\/euro-accident-logo-300x176.png 300w, https:\/\/platform24.com\/wp-content\/uploads\/2026\/06\/euro-accident-logo.png 585w\" sizes=\"auto, (max-width: 320px) 100vw, 320px\" \/>      <\/div>\n          <div class=\"p24-customer-logos__item\">\n        <img width=\"566\" height=\"141\" src=\"https:\/\/platform24.com\/wp-content\/uploads\/2026\/06\/ftv-halland.svg\" class=\"p24-customer-logos__img\" alt=\"Folktandv\u00e5rden Halland\" loading=\"lazy\" decoding=\"async\" \/>      <\/div>\n          <div class=\"p24-customer-logos__item\">\n        <img width=\"320\" height=\"65\" src=\"https:\/\/platform24.com\/wp-content\/uploads\/2025\/08\/medtanken-logo-320x65.png\" class=\"p24-customer-logos__img\" alt=\"Medtanken\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/platform24.com\/wp-content\/uploads\/2025\/08\/medtanken-logo-320x65.png 320w, https:\/\/platform24.com\/wp-content\/uploads\/2025\/08\/medtanken-logo-300x61.png 300w, https:\/\/platform24.com\/wp-content\/uploads\/2025\/08\/medtanken-logo.png 396w\" sizes=\"auto, (max-width: 320px) 100vw, 320px\" \/>      <\/div>\n          <div class=\"p24-customer-logos__item\">\n        <img width=\"425\" height=\"141\" src=\"https:\/\/platform24.com\/wp-content\/uploads\/2026\/06\/region-orebro.svg\" class=\"p24-customer-logos__img\" alt=\"Region \u00d6rebro\" loading=\"lazy\" decoding=\"async\" \/>      <\/div>\n          <div class=\"p24-customer-logos__item p24-customer-logos__item--compact\">\n        <img width=\"303\" height=\"290\" src=\"https:\/\/platform24.com\/wp-content\/uploads\/2026\/03\/region-dalarna.webp\" class=\"p24-customer-logos__img\" alt=\"Region Dalarna\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/platform24.com\/wp-content\/uploads\/2026\/03\/region-dalarna.webp 303w, https:\/\/platform24.com\/wp-content\/uploads\/2026\/03\/region-dalarna-300x287.webp 300w\" sizes=\"auto, (max-width: 303px) 100vw, 303px\" \/>      <\/div>\n          <div class=\"p24-customer-logos__item\">\n        <img width=\"320\" height=\"74\" src=\"https:\/\/platform24.com\/wp-content\/uploads\/2026\/03\/rvn-logotyp-farg-1-320x74.png\" class=\"p24-customer-logos__img\" alt=\"Region V\u00e4sternorrland\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/platform24.com\/wp-content\/uploads\/2026\/03\/rvn-logotyp-farg-1-320x74.png 320w, https:\/\/platform24.com\/wp-content\/uploads\/2026\/03\/rvn-logotyp-farg-1-300x70.png 300w, https:\/\/platform24.com\/wp-content\/uploads\/2026\/03\/rvn-logotyp-farg-1.png 500w\" sizes=\"auto, (max-width: 320px) 100vw, 320px\" \/>      <\/div>\n          <div class=\"p24-customer-logos__item\">\n        <img width=\"320\" height=\"64\" src=\"https:\/\/platform24.com\/wp-content\/uploads\/2026\/03\/lansforsakringar-cropped-320x64.png\" class=\"p24-customer-logos__img\" alt=\"L\u00e4nsf\u00f6rs\u00e4kringar\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/platform24.com\/wp-content\/uploads\/2026\/03\/lansforsakringar-cropped-320x64.png 320w, https:\/\/platform24.com\/wp-content\/uploads\/2026\/03\/lansforsakringar-cropped-300x60.png 300w, https:\/\/platform24.com\/wp-content\/uploads\/2026\/03\/lansforsakringar-cropped-768x154.png 768w, https:\/\/platform24.com\/wp-content\/uploads\/2026\/03\/lansforsakringar-cropped-720x145.png 720w, https:\/\/platform24.com\/wp-content\/uploads\/2026\/03\/lansforsakringar-cropped.png 816w\" sizes=\"auto, (max-width: 320px) 100vw, 320px\" \/>      <\/div>\n          <div class=\"p24-customer-logos__item p24-customer-logos__item--compact\">\n        <img width=\"320\" height=\"305\" src=\"https:\/\/platform24.com\/wp-content\/uploads\/2026\/03\/vastmanland-cropped-320x305.png\" class=\"p24-customer-logos__img\" alt=\"Region V\u00e4stmanland\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/platform24.com\/wp-content\/uploads\/2026\/03\/vastmanland-cropped-320x305.png 320w, https:\/\/platform24.com\/wp-content\/uploads\/2026\/03\/vastmanland-cropped-300x286.png 300w, https:\/\/platform24.com\/wp-content\/uploads\/2026\/03\/vastmanland-cropped.png 429w\" sizes=\"auto, (max-width: 320px) 100vw, 320px\" \/>      <\/div>\n          <div class=\"p24-customer-logos__item\">\n        <img width=\"320\" height=\"149\" src=\"https:\/\/platform24.com\/wp-content\/uploads\/2023\/07\/dkv-e1773313169720-320x149.png\" class=\"p24-customer-logos__img\" alt=\"DKV h\u00e4lsa\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/platform24.com\/wp-content\/uploads\/2023\/07\/dkv-e1773313169720-320x149.png 320w, https:\/\/platform24.com\/wp-content\/uploads\/2023\/07\/dkv-e1773313169720-300x140.png 300w, https:\/\/platform24.com\/wp-content\/uploads\/2023\/07\/dkv-e1773313169720.png 518w\" sizes=\"auto, (max-width: 320px) 100vw, 320px\" \/>      <\/div>\n          <div class=\"p24-customer-logos__item\">\n        <img width=\"320\" height=\"48\" src=\"https:\/\/platform24.com\/wp-content\/uploads\/2026\/03\/regionnorrbotten-320x48.webp\" class=\"p24-customer-logos__img\" alt=\"Region Norrbotten\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/platform24.com\/wp-content\/uploads\/2026\/03\/regionnorrbotten-320x48.webp 320w, https:\/\/platform24.com\/wp-content\/uploads\/2026\/03\/regionnorrbotten-300x45.webp 300w, https:\/\/platform24.com\/wp-content\/uploads\/2026\/03\/regionnorrbotten-1024x153.webp 1024w, https:\/\/platform24.com\/wp-content\/uploads\/2026\/03\/regionnorrbotten-768x115.webp 768w, https:\/\/platform24.com\/wp-content\/uploads\/2026\/03\/regionnorrbotten-720x108.webp 720w, https:\/\/platform24.com\/wp-content\/uploads\/2026\/03\/regionnorrbotten-1080x162.webp 1080w, https:\/\/platform24.com\/wp-content\/uploads\/2026\/03\/regionnorrbotten.webp 1275w\" sizes=\"auto, (max-width: 320px) 100vw, 320px\" \/>      <\/div>\n          <div class=\"p24-customer-logos__item p24-customer-logos__item--compact\">\n        <img width=\"148\" height=\"170\" src=\"https:\/\/platform24.com\/wp-content\/uploads\/2026\/03\/eurocross-logo-2025-cropped-1.png\" class=\"p24-customer-logos__img\" alt=\"Eurocross\" loading=\"lazy\" decoding=\"async\" \/>      <\/div>\n          <div class=\"p24-customer-logos__item\">\n        <img width=\"320\" height=\"66\" src=\"https:\/\/platform24.com\/wp-content\/uploads\/2021\/10\/vgr-logo-1-320x66.png\" class=\"p24-customer-logos__img\" alt=\"V\u00e4stra G\u00f6talandsregionen\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/platform24.com\/wp-content\/uploads\/2021\/10\/vgr-logo-1-320x66.png 320w, https:\/\/platform24.com\/wp-content\/uploads\/2021\/10\/vgr-logo-1-300x62.png 300w, https:\/\/platform24.com\/wp-content\/uploads\/2021\/10\/vgr-logo-1.png 400w\" sizes=\"auto, (max-width: 320px) 100vw, 320px\" \/>      <\/div>\n          <div class=\"p24-customer-logos__item\">\n        <img width=\"320\" height=\"169\" src=\"https:\/\/platform24.com\/wp-content\/uploads\/2023\/08\/bergman-clinics-e1772616885411-320x169.png\" class=\"p24-customer-logos__img\" alt=\"Bergman\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/platform24.com\/wp-content\/uploads\/2023\/08\/bergman-clinics-e1772616885411-320x169.png 320w, https:\/\/platform24.com\/wp-content\/uploads\/2023\/08\/bergman-clinics-e1772616885411-300x158.png 300w, https:\/\/platform24.com\/wp-content\/uploads\/2023\/08\/bergman-clinics-e1772616885411.png 612w\" sizes=\"auto, (max-width: 320px) 100vw, 320px\" \/>      <\/div>\n          <div class=\"p24-customer-logos__item\">\n        <img width=\"320\" height=\"94\" src=\"https:\/\/platform24.com\/wp-content\/uploads\/2021\/10\/customer-story-folktandvarden-norr-small-e1781265326462-320x94.png\" class=\"p24-customer-logos__img\" alt=\"Folktandv\u00e5rden Norrbotten\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/platform24.com\/wp-content\/uploads\/2021\/10\/customer-story-folktandvarden-norr-small-e1781265326462-320x94.png 320w, https:\/\/platform24.com\/wp-content\/uploads\/2021\/10\/customer-story-folktandvarden-norr-small-e1781265326462-300x88.png 300w, https:\/\/platform24.com\/wp-content\/uploads\/2021\/10\/customer-story-folktandvarden-norr-small-e1781265326462.png 387w\" sizes=\"auto, (max-width: 320px) 100vw, 320px\" \/>      <\/div>\n          <div class=\"p24-customer-logos__item\">\n        <img width=\"320\" height=\"97\" src=\"https:\/\/platform24.com\/wp-content\/uploads\/2026\/03\/region-gavleborg-black-1-320x97.png\" class=\"p24-customer-logos__img\" alt=\"Region G\u00e4vleborg\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/platform24.com\/wp-content\/uploads\/2026\/03\/region-gavleborg-black-1-320x97.png 320w, https:\/\/platform24.com\/wp-content\/uploads\/2026\/03\/region-gavleborg-black-1-300x91.png 300w, https:\/\/platform24.com\/wp-content\/uploads\/2026\/03\/region-gavleborg-black-1.png 500w\" sizes=\"auto, (max-width: 320px) 100vw, 320px\" \/>      <\/div>\n      <\/div>\n<\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"p24-faq wp-block-p24-faq\">\n  <div class=\"p24-faq__layout\">\n    <div class=\"p24-faq__intro\">\n              <h2 class=\"p24-faq__heading p24-block__heading\">Questions<\/h2>\n                    <p class=\"p24-faq__description p24-block__text\">Here you will find answers to some of the most common questions. Feel free to contact us if you have more.<br><\/p>\n                <\/div>\n\n    <div class=\"p24-faq__items\">\n              <div class=\"p24-faq__item\" data-open=\"false\">\n          <button class=\"p24-faq__item-header\" type=\"button\" aria-expanded=\"false\">\n            <span class=\"p24-faq__item-question p24-block__text p24-block__text--semibold\"><strong>What does the young person&#8217;s path into the digital clinic look like?<\/strong><\/span>\n            <span class=\"p24-faq__item-icon\" aria-hidden=\"true\"><\/span>\n          <\/button>\n                      <div class=\"p24-faq__item-body\">\n              <p class=\"p24-faq__item-answer p24-block__text\">The youth clinic has a clearly profiled digital entry point with tailored imagery and welcome text, directed straight at the target group. The entry point can either be a standalone app or exist alongside the region&#8217;s other digital healthcare services such as primary care, child health centres and 1177, all within the same app.<\/p>\n            <\/div>\n                  <\/div>\n              <div class=\"p24-faq__item\" data-open=\"false\">\n          <button class=\"p24-faq__item-header\" type=\"button\" aria-expanded=\"false\">\n            <span class=\"p24-faq__item-question p24-block__text p24-block__text--semibold\"><strong>How is access controlled so that only the right age group sees the service?<\/strong><\/span>\n            <span class=\"p24-faq__item-icon\" aria-hidden=\"true\"><\/span>\n          <\/button>\n                      <div class=\"p24-faq__item-body\">\n              <p class=\"p24-faq__item-answer p24-block__text\">Through personalisation and age-based access. The menu option for the youth clinic is automatically shown only to young people in the correct age range, typically 13 to 23 years, without other users seeing it. This is done via so-called personalisation based on the logged-in user&#8217;s age, with minimal manual effort.<\/p>\n            <\/div>\n                  <\/div>\n              <div class=\"p24-faq__item\" data-open=\"false\">\n          <button class=\"p24-faq__item-header\" type=\"button\" aria-expanded=\"false\">\n            <span class=\"p24-faq__item-question p24-block__text p24-block__text--semibold\"><strong>Is it possible to choose between different types of flows and triage?<\/strong><\/span>\n            <span class=\"p24-faq__item-icon\" aria-hidden=\"true\"><\/span>\n          <\/button>\n                      <div class=\"p24-faq__item-body\">\n              <p class=\"p24-faq__item-answer p24-block__text\">Depending on the clinic&#8217;s needs and way of working, the flow can be configured in different ways. Some of our customers use a triaging questionnaire where the case is prioritised and directed to the right profession based on symptoms and reason for contact. Others choose a simpler, non-triaging form where the young person selects a reason for contact and fills in background information without the case being automatically prioritised.<\/p>\n            <\/div>\n                  <\/div>\n              <div class=\"p24-faq__item\" data-open=\"false\">\n          <button class=\"p24-faq__item-header\" type=\"button\" aria-expanded=\"false\">\n            <span class=\"p24-faq__item-question p24-block__text p24-block__text--semibold\"><strong>What can be handled at a digital youth clinic?<\/strong><\/span>\n            <span class=\"p24-faq__item-icon\" aria-hidden=\"true\"><\/span>\n          <\/button>\n                      <div class=\"p24-faq__item-body\">\n              <p class=\"p24-faq__item-answer p24-block__text\">Many of the most common cases at a youth clinic are well suited for digital contact, for example:<br><br>\u2022 Contraception and prescription renewals<br>\u2022 Sexually transmitted infections and testing (STI)<br>\u2022 Questions about pregnancy and pregnancy tests<br>\u2022 Menstrual pain and bleeding issues<br>\u2022 Mental health, anxiety and low mood<br>\u2022 LGBTQ+ issues and questions about sexuality and intimacy<br>\u2022 Questions about the body, relationships and identity<br><br>With our solution, staff can handle cases via chat, asynchronous communication (messaging channels) or video calls, and direct to a physical appointment when needed.<br><\/p>\n            <\/div>\n                  <\/div>\n              <div class=\"p24-faq__item\" data-open=\"false\">\n          <button class=\"p24-faq__item-header\" type=\"button\" aria-expanded=\"false\">\n            <span class=\"p24-faq__item-question p24-block__text p24-block__text--semibold\"><strong>How are the specific confidentiality requirements handled?<\/strong><\/span>\n            <span class=\"p24-faq__item-icon\" aria-hidden=\"true\"><\/span>\n          <\/button>\n                      <div class=\"p24-faq__item-body\">\n              <p class=\"p24-faq__item-answer p24-block__text\">The youth clinic has specific confidentiality requirements in relation to guardians and other healthcare providers. Our solution supports separate flows and entry points that protect young people&#8217;s privacy. It is made clear on the start page that visits are free of charge and that professional secrecy applies.<br><\/p>\n            <\/div>\n                  <\/div>\n              <div class=\"p24-faq__item\" data-open=\"false\">\n          <button class=\"p24-faq__item-header\" type=\"button\" aria-expanded=\"false\">\n            <span class=\"p24-faq__item-question p24-block__text p24-block__text--semibold\"><strong>Can the content and design of the service be customised?<\/strong><\/span>\n            <span class=\"p24-faq__item-icon\" aria-hidden=\"true\"><\/span>\n          <\/button>\n                      <div class=\"p24-faq__item-body\">\n              <p class=\"p24-faq__item-answer p24-block__text\">Our solution supports customisable appearance and content. The region&#8217;s own colours, images and texts can be applied to the youth clinic&#8217;s digital entry point. Reasons for contact, welcome texts and opening hours can be updated on an ongoing basis by the customer themselves. This makes it easy to keep content up to date and tailored to your own clinic.<\/p>\n            <\/div>\n                  <\/div>\n          <\/div>\n  <\/div>\n<\/div>\n<\/div><\/div>\n\n  <\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":34,"featured_media":32472,"parent":13750,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","_EventAllDay":false,"_EventTimezone":"","_EventStartDate":"","_EventEndDate":"","_EventStartDateUTC":"","_EventEndDateUTC":"","_EventShowMap":false,"_EventShowMapLink":false,"_EventURL":"","_EventCost":"","_EventCostDescription":"","_EventCurrencySymbol":"","_EventCurrencyCode":"","_EventCurrencyPosition":"","_EventDateTimeSeparator":"","_EventTimeRangeSeparator":"","_EventOrganizerID":[],"_EventVenueID":[],"_OrganizerEmail":"","_OrganizerPhone":"","_OrganizerWebsite":"","_VenueAddress":"","_VenueCity":"","_VenueCountry":"","_VenueProvince":"","_VenueState":"","_VenueZip":"","_VenuePhone":"","_VenueURL":"","_VenueStateProvince":"","_VenueLat":"","_VenueLng":"","_VenueShowMap":false,"_VenueShowMapLink":false,"footnotes":""},"categories":[],"class_list":["post-33431","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/platform24.com\/de\/wp-json\/wp\/v2\/pages\/33431","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/platform24.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/platform24.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/platform24.com\/de\/wp-json\/wp\/v2\/users\/34"}],"replies":[{"embeddable":true,"href":"https:\/\/platform24.com\/de\/wp-json\/wp\/v2\/comments?post=33431"}],"version-history":[{"count":1,"href":"https:\/\/platform24.com\/de\/wp-json\/wp\/v2\/pages\/33431\/revisions"}],"predecessor-version":[{"id":37091,"href":"https:\/\/platform24.com\/de\/wp-json\/wp\/v2\/pages\/33431\/revisions\/37091"}],"up":[{"embeddable":true,"href":"https:\/\/platform24.com\/de\/wp-json\/wp\/v2\/pages\/13750"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/platform24.com\/de\/wp-json\/wp\/v2\/media\/32472"}],"wp:attachment":[{"href":"https:\/\/platform24.com\/de\/wp-json\/wp\/v2\/media?parent=33431"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/platform24.com\/de\/wp-json\/wp\/v2\/categories?post=33431"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}