The Medical Content team

And product validation

The team


QA Engineer

What we do

Regulatory and Quality assurance

  • Clinical guidance in Clinical evaluation of all platform24 products
  • Clinical and medical guidance in development risk analyses in all platform24 products
  • In charge of medical incidents and non-conformities in the product
  • Implementation Risk analyses
  • Quality assurance of all medical content

Medical content product

  • Update to latest guidelines based on RGS web
  • Improve the medical content based on input from  clinical evaluation, users and data-analyses
  • Create new medical content 
  • Add search-terms and link to correct questionnaire
  • Recommendation texts
  • Create the short summary of user’s answers to practitioner
  • SelfCare advices 
  • Assessments including healthdata codes
  • Translate and validate the translation of the medical content


  • Educate partners on how the medical content is built and executed
  • Education of partners in how to create medical content in Content24
  • Consult on how to design medical flows

What we do

  • Medical safety and accuracy first
  • Software Development process, according to MDR standards
  • Risk analysis processes
    – development risk analysis
    – implementation risk analysis
  • 4 (-8) eyes principle
    – depending on risk assessment of development
  • Medical specialist sign-off
    Allways external consultants when needed
  • Regression testing/Release-testing
  • Weekly statistic reports/ postmarket surveillance
  • Incident  and non-conformity processes

References used